1. Car search and selection You should fill all the required fields in the form in order to pick up the right car. If you want to return the car in another city, just check the box next to "Other car return place" and then you'll be able to enter the desired city in the resulting window. If you click the "search" button, you will be offered all available free cars.

2. Booking conditions Be careful during the booking process and be sure to read all the proposed terms. Click on "price details" to read the small nuances when booking a desired car. You can learn more about all the cancellation conditions, driver's age and insurance. If you need more information, you can also learn more about the additional equipment and car mileage.

3. Filling the booking form If you click on the "book" button, which is located below the photo of the car you've chosen, you'll be taken to another page. Here you will see the price to be paid for car reservation. If necessary, you can also buy additional equipment here. Then fill out the reservation form carefully, recheck your data and click "confirm reservation". The required amount will be charged to your credit card and our specialists will start the booking process immediately. If you cancel your reservation in time, the amount will be refunded.

4. Notification of the booking completion After completing the booking process you will be notified by email. To avoid any possibility of missing a notification check the "Spam" folder from time to time.

5. The final booking confirmation Booking voucher at the selected rental office takes from a few minutes to several days. Immediately after completion your booking you will be sent an important confirmation by e-mail. It should be printed and presented in your rental office.

Attention: There are situations when the booking cannot be confirmed due to the fact that the fleet usage dynamics is too high. In this case, we will contact you immediately and offer an alternative car. Even if you refuse to rent the offered vehicle, we will refund the full amount you paid within 4-5 days.

6. Car receiving at the station Your voucher will contain the address of the rental station and phone numbers. When you arrive to the destination, you must present necessary documents, which include the voucher itself, license and a credit card, and then you will get the keys and the car itself. Reserved funds will be blocked on your credit card, the deposit remains on the card and will be unlocked once you return the car to the rental station without any violations and/or damages.

What is the security deposit and its amount? Rental fee includes the cost of all necessary insurances. But in case of insured events amount does not cover the expenses that come out of damage. And in case of occurrence of insured event this amount shall be charged to your credit card. In other words, in the event of an accident you shall pay only the deposit, the rest shall be covered by insurance. The amount of security deposit is also called deductrible and it is specified in your voucher as well as in the booking conditions. It ranges from 500-1000 euro and depends primarily on the cost of the vehicle you've chosen. The amount equal to the amount of the deductible or even less can be blocked at the rental point.

Attention: be sure to check out the car condition before leaving the station. The car check should be carried out in the presence of rental point employee. And if there are defects, mark them in your rental form.

7. Car return Before heading to the car rental point make sure that the information provided in the booking voucher is correct and corresponds to everything you have specified during the booking process. After arriving to the car return point, give back the keys and fill out the form.

IMPORTANT! Be sure to check the invoice at the rental point. Sometimes unscrupulous workers add unneeded insurance to increase the cost of the service without notice to the customer.

8. The accompanying issues
How can I know which company provides me with a chosen vehicle?
All the information about a company including address, name and phone number is specified in a voucher, which will be sent to you after the completion of the booking process.
How can I find the company providing me with a rental car at the airport?
At the airport, just follow the "Car Rental" signs, which lead you to the car rental place. You'll get assistance once you come to the window of your company whose name is specified in your voucher. Call the company if you have any problems.
Why doesn't car brand correspond to the brand chosen by me?
All the vehicles displayed when booking are often used by our company's clients and rental points. Pay attention to the car name, the "analog" may be specified next to the brand name. Due to the constantly growing dynamics of the use of the fleet, our company cannot guarantee that vehicle you've chosen will be absolutely identical to which car you'll get at the rental point. But we guarantee you the analog identity, the class of the car you've chosen will be kept.